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Access and purchases made on Printiamo are governed by the following Terms of Use set forth below. By accessing and browsing the site, you accept, without limitation or reservation, the Terms specified below. If the Conditions are not accepted, the user is requested not to use the site.
The site is owned by PRINTIAMO P.IVA: 01536390436 located in Recanati 62019 (MC) Italy
SERVICES OFFERED BY THE SITE AND USER REGISTRATION
The Printiamo site allows users to take advantage of web to print services (the "Services"). In order to purchase these Services, the user may register to the Site by entering data in the appropriate registration form. At that stage, users will be asked to specify whether they intend to register and then make purchases as a company, sole proprietorship/freelance, private individual or association. Only purchases made by private users will be subject to the applicable consumer regulations.
The user warrants to Printiamo that the information provided for registration is up to date, true and correct, and agrees to communicate any changes in the data concerning the registration. The communication must be made by modifying your account. Should Printiamo believe that the information is incorrect, or for any serious reason deem such measure justified, it may deny access to the site or suspend the user's account.
All prices posted within the site, payments, and order invoices are specified in Euros.
Product prices may be subject to change from time to time.
PRODUCT SELECTION AND METHOD OF PURCHASE
Users may proceed to product selection by customizing them and adding the desired quantities to their shopping cart. Some images on Printiamo may be provided for informational purposes only. Once the user has authenticated himself, confirmed the quote and completed the payment he will be asked to finalize the order by uploading the content he wishes to print.
The user remains solely responsible for checking the content, spelling and graphics of the uploaded files.
PAYMENT METHODS
Purchasing on Printiamo is SIMPLE, QUICK and SECURE.
Once you have completed your order you will be able to pay through the following forms of payment:
- Credit Card
You can settle the amount of your order through major credit cards and rechargeable cards. The following are accepted: MasterCard, Maestro, Visa, Visa Electron. At the time of purchase, your credit card details are entered into a secure electronic system. The data is processed through a secure server, which guarantees Printiamo customers total protection of the information provided.
Under no circumstances are Printiamo staff authorized to directly request Credit Card Debit details.
If the funds on the credit card are sufficient for the purchase - and the details provided are valid - the transaction will be processed immediately and you will immediately receive an email confirming the order placed.
- PayPal
You can pay conveniently through your PayPal account. Simply select PayPal from the payment options in the shopping cart, enter your PayPal email and password, and log in to your account. By choosing this method you will pay in complete security thanks to SSL (Secure Sockets Layer protocol), which ensures that no one can in any way read the information you send over the Internet. You can also use PayPal for Credit Card payments. In fact, you do not need to be registered with the PayPal service to use PayPal.
- Bank Transfer
For payments made by Bank Transfer, you must include the order number in the reason for payment to identify the transaction. In addition to traditional wire transfer, we also accept home banking.
My Bank is a payment solution that allows you to pay easily and quickly via online bank transfer. It is an alternative to traditional payment methods and, at the same time, extremely secure as it allows you to shop online without having to disclose your bank account or credit card information.
In case of order cancellation, the refund of the amount paid will take place within 14 working days net of the fees Printiamo will have to pay to the intermediary that carries out the transactions. In case of cancellation of the order due to causes or at the request of the User, Printiamo will apply a penalty of 10€ as a reimbursement of the costs of taking charge of and handling the order procedure.
Only after payment and uploading of the "compliant" file by the User, the selected items will be put into production, consequently delivery may be delayed by 2-3 days in addition to the time required for production and shipping.
USER RESPONSIBILITY FOR UPLOADED CONTENT
The selection of the contents and images to be printed, as well as the acquisition of the relevant authorizations for their reproduction, where necessary, remains the sole responsibility of the users. Printiamo will in no case proceed to the verification of the contents except with regard to the technical specifications and graphic compatibility with the required specifications.
Printiamo can in no way be held responsible for unauthorized use of images by users and for any kind of violation of third party rights existing on them.
The user therefore exonerates Printiamo from any liability to third parties who may claim infringement of intellectual property rights, injury to the image, honor, decorum, moral integrity or otherwise any pecuniary or non-pecuniary damage resulting from the printing of images and content uploaded by the user.
Printiamo in any case reserves the right to block any order that involves a clear violation of intellectual property rights of third parties or otherwise whose contents are defamatory, violent or otherwise contrary to public order and morality.
AUTOMATIC VERIFICATION OF UPLOADED FILES
Automatic verification of uploaded files is free of charge on all files except for bound products. For these formats this service has an additional charge of €5.90.
Automatic file verification detects:
- the coincidence between the size of the files that the user uploads in the personal area and those budgeted in the order
- the presence of open fonts
- the fonts and the conversion to paths
- the conversion of any files with Pantone or RGB colors to the best profile
- the presence of a resolution of less than 150 dpi
- any whites in overprinting and their correction
- That the graphics on the margins are within the safety margins
- the presence of any protective encryption (e.g., by password)
- That all written parts have been incorporated into the document
- the correct amount of pages transmitted (this does not concern page layout or the correct sequence of pages)
We specify that there is no spell-checking of texts.
Once the check is finished an email will inform you about the outcome of the verification.
If the files are incorrect, and therefore not suitable for printing, you will be able to reload them correctly through the personal area of your account; otherwise they will automatically be considered suitable and sent to print.
RIGHT OF WITHDRAWAL
The right of withdrawal cannot be exercised by the user since these are customized products. Regarding the right please refer to the following paragraph: EXCEPTIONS TO THE RIGHT OF WITHDRAWAL.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal, provided by Legislative Decree No. 206/2005 in Articles 52 to 58 for distance contracts and contracts negotiated away from business premises, is excluded with respect to:
a) service contracts after full performance of the service if performance has begun with the consumer's express agreement and acceptance of the loss of the right of withdrawal following full performance of the contract by the professional;
b) the supply of goods or services whose price is linked to fluctuations in the financial market that the trader is unable to control and that may occur during the withdrawal period;
c) the supply of custom-made or clearly customized goods;
d) the supply of goods that are likely to deteriorate or expire rapidly;
e) the supply of sealed goods that are not suitable for return for hygienic or health protection-related reasons and have been opened after delivery;
f) the supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;
g) the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can take place only after thirty days and the actual value of which depends on fluctuations in the market that cannot be controlled by the trader
h) contracts in which the consumer has specifically requested a visit by the professional for the purpose of carrying out urgent repair or maintenance work. If, on the occasion of such a visit, the trader provides services in addition to those specifically requested by the consumer or goods other than spare parts necessary to carry out the maintenance or repairs, the right of withdrawal applies to such additional services or goods;
i) the supply of sealed audio or video recordings or sealed computer software that have been opened after delivery;
l) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;
m) contracts concluded at a public auction;
n) the provision of housing for non-residential purposes, transportation of goods, car rental services, catering services or services concerning leisure activities if the contract provides for a specific date or period of performance;
o) the supply of digital content by means of a non-material medium if performance has begun with the consumer's express agreement and his or her acceptance that he or she would then lose the right of withdrawal.
DISCLAIMER OF LIABILITY - PRODUCT DEFECTS
Printiamo will not be liable to the user for damages of any kind, whether direct or indirect, resulting from any errors, of any nature, in the printing of the file sent by the customer, except in cases of willful misconduct or gross negligence.
In case of printing errors not attributable to the user or delivery of defective or damaged product, Printiamo will only be obliged to make a single reprint of the material.
Upon delivery, the user is required to carefully examine the products received. Any defects in the delivered goods, errors in the printing or packaging of the material that are not the user's fault should be reported immediately to the courier or customer service department. The goods must be picked up by affixing a signature with specific reserve for inspection. The user must then write an e-mail to servizioclienti@printiamo.it taking care to attach photographic documentation where requested within 48 hours of receipt of the material.
ORDER CANCELLATION
In case of cancellation of the order, the refund of the amount paid will take place within 14 working days net of the expenses that Printiamo will have to pay to the intermediary that carries out the transactions. In case of cancellation of the order for cause or at the request of the User, Printiamo will apply a penalty of 10€ as a reimbursement of the costs of taking charge of and handling the order process.
LIMITATIONS ON THE USE OF CONTENT AND INFORMATION PUBLISHED ON PRINTIAMO'S WEBSITE
All information and content posted on Printiamo is protected by copyright or other intellectual property rights and, unless otherwise specified, may not be used, either in whole or in part, or copied, reproduced, transferred, published or distributed in any way without Printiamo's prior written consent. You may download and/or print the Information solely for your personal use and non-commercial purposes. In any case, you may not distribute, modify, transmit, reuse, post or use the Information, including text, images, content as well as any software on the site, for advertising or commercial purposes without Printiamo's prior written permission.
The trademarks, logos and any other distinctive signs appearing on the site are the property of Printiamo or its business partners, and may not be used in any manner or form or by any means without Printiamo's prior written consent.
If any infringement of intellectual property rights is found, you may send a report to Printiamo at the following email address: info@printiamo.it
LIMITATIONS OF LIABILITY
Printiamo will endeavor to post accurate and up-to-date information on the site at all times. However, no warranty is given that the use of the information will not infringe rights of third parties, nor that the information will be error-free, accurate, complete, and up-to-date. In no event shall Printiamo be liable in any way for any adverse consequence, damage or loss, arising out of or in connection with the use of the site or the information.
APPLICABLE LAW, JURISDICTION AND VENUE FOR NON-CONSUMER USERS
These Terms of Use are subject to Italian law. For all orders coming from persons who do not qualify as "consumers", all disputes relating to the interpretation and/or execution of this contract, will be the exclusive jurisdiction of the Court of Macerata.
Printiamo's "Terms and Conditions of Sale" contractual clauses are not retroactive to the date of revision.
Document Drafted on Date - 26/05/2016
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